Identify, generate, and qualify leads for ISO certification services such as ISO 9001, ISO 45001, ISO 14001, ISO 22000, etc.
Contact prospective clients through calls, emails, WhatsApp, and social media platforms to introduce company services.
Understand client requirements and propose suitable certification solutions.
Prepare and share quotations, proposals, and service details with potential clients.
Maintain regular follow-ups with leads to convert them into confirmed clients.
Coordinate with internal teams (operations, auditors, and documentation team) to ensure smooth onboarding of clients.
Maintain accurate records of inquiries, leads, and conversions in CRM or tracking sheets.
Achieve monthly and quarterly sales targets set by the management.
Build and maintain strong relationships with clients to ensure repeat business and referrals.
Participate in marketing activities, events, or campaigns to promote company services.
Stay updated on ISO standards, certification processes, and industry trends.
Provide excellent customer service and support throughout the pre-sales and post-sales stages.